Lead

At our company, your satisfaction is our top priority, and we are dedicated to providing you with the support you need. If you have any questions about the products we offer or encounter any issues while making a purchase, we have a convenient solution for you

Introducing our Lead ticketing system, a tool designed to make your interactions with us as smooth and efficient as possible. A "Lead ticket" in our support system is a digital record of your request for assistance or support. When you submit a Lead ticket, you provide us with essential details about your issue or inquiry, enabling our dedicated support team to promptly address your needs

Think of a Lead ticket as your direct line of communication with our support staff. It streamlines the process, ensuring that your concerns are not only heard but also tracked and resolved effectively. By utilizing our ticketing system, you empower us to offer you the best assistance, ensuring a satisfying experience with our company.

To get started, simply fill out the provided Lead form, specifying the type of ticket from the dropdown menu. You can also prioritize your ticket as Low, Medium, High, or Urgent, and even assign it to the relevant team for quicker attention.

Please note that you will need to create an account and become a part of our team to access your ticket dashboard. This will allow you to keep track of your tickets and stay informed about their status.team.

If you ever have a question, encounter an issue, or require assistance with any aspect of our services, do not hesitate to open a ticket. Our dedicated team is here to assist you, and using our Lead ticketing system is the most effective way to receive the support you deserve. Your satisfaction is of utmost importance to us, and we remain committed to delivering a seamless experience throughout your journey with our company.

Our contact details can be found below. Feel free to contact us during normal operating hours (08:30AM – 05:00PM) Mondays to Fridays, or alternatively pop us a message and we’ll get back to you as soon as we can.